Lars Nielsen's Discoveries

August 30, 2010

Can’t connect to the configuration database

Filed under: SharePoint,Troubleshooting — Lars Nielsen @ 7:53 pm
Tags: ,

I had a problem in browsing to our main web portal, expecting to see the SharePoint landing page, all I got was an empty page with the message:

Can’t connect to the configuration database

The problem turned out to be that the SQL Server service on the SharePoint database server had stopped, even though it was set to run automatically (see below)

SQL Server Service

Restarting this service cured the problem straight away (no need to reset IIS on the web servers).  The service had failed to restart following an out-of-hours reboot of the database server.


Leave a Comment »

No comments yet.

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Create a free website or blog at

%d bloggers like this: