Lars Nielsen's Discoveries

August 30, 2010

Can’t connect to the configuration database

Filed under: SharePoint,Troubleshooting — Lars Nielsen @ 7:53 pm
Tags: ,

I had a problem in browsing to our main web portal, expecting to see the SharePoint landing page, all I got was an empty page with the message:

Can’t connect to the configuration database

The problem turned out to be that the SQL Server service on the SharePoint database server had stopped, even though it was set to run automatically (see below)

SQL Server Service

Restarting this service cured the problem straight away (no need to reset IIS on the web servers).  The service had failed to restart following an out-of-hours reboot of the database server.

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